
Refund Policy
At Hazel Herrington Global (HHG), we are committed to delivering high-quality digital products, coaching programs, and business resources. We want you to be completely satisfied with your purchase. This Refund Policy outlines the conditions under which refunds are granted.
1. Digital Products (eBooks, Courses, Downloads, & PDFs)
Due to the nature of digital products, all sales are final, and refunds are not provided once access has been granted or a download has been made. However, if you experience technical difficulties accessing your purchase, please contact us for assistance.
2. Coaching & Consulting Services
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Coaching and consulting services are non-refundable once the session has been completed.
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If you need to reschedule a session, you must notify us at least 24 hours in advance to avoid forfeiting your session.
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In exceptional cases, refunds may be considered at our sole discretion if a session has not been delivered and a valid reason is provided.
3. Online Courses & Memberships
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No refunds will be issued once a course has been accessed or completed.
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If you experience technical issues, we will work with you to resolve them.
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Subscriptions or memberships can be cancelled at any time, but previous payments are non-refundable.
4. Event Tickets & Workshops
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Event and workshop tickets are non-refundable, but you may transfer your ticket to another person if you are unable to attend.
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If HHG cancels an event, you will receive a full refund or the option to transfer your registration to a future event.
5. Unauthorized Refund Requests
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Chargebacks or disputes initiated without contacting HHG first may result in permanent account suspension and loss of access to future purchases.
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If you believe there has been an error with your purchase, please contact us first so we can resolve the issue.
6. How to Request Support
If you have any questions about your purchase or need assistance, please reach out to us:
📩 Email: info@hazelherringtonglobal.com
🌍 Website: www.hazelherringtonglobal.com
We are committed to providing you with an exceptional experience. Thank you for being part of the HHG community!